The Wall Every Aviation Operation Eventually Hits At some point, every aviation operation hits the same wall. You've got your ERP. Your repair tracking lives somewhere else. Your inventory visibility tool is a third vendor. Your RFQ routing is a spreadsheet that one person manages and nobody touches when they're on vacation. Your compliance documentation is emailed back and forth until someone screenshots it and drops it in a shared drive. You didn't build it this way on purpose. It just...
5 days ago • 4 min read
Everyone is talking about AI. Every software company has an AI roadmap. Every conference has AI panels. Every executive meeting eventually finds its way back to AI. In many ways, that's understandable. The technology is advancing quickly, and there are legitimate opportunities to improve productivity, automate repetitive work, and help people make better decisions. But the more conversations I have, the more I notice a recurring pattern. A company has a real operational problem. Quoting takes...
10 days ago • 5 min read
Anthropic said something in December that most people in aviation missed. Stop building agents. Build skills instead. I've been in this industry long enough to know why that matters more here than anywhere else. We spent years walking into aviation operations where the software had given up trying to match how aviation actually works. Quotes were living in inboxes. Certs were buried in folders no one had touched since 2019. Inventory was tracked in spreadsheets that were already wrong by the...
12 days ago • 2 min read
There's a moment every aviation operator knows. You're sitting through a software demo. The UI is clean, the workflow makes sense, and the sales rep is saying all the right things: "fully paperless," "end-to-end traceability," "built for Part 145." There's a dashboard. There are charts. There's a mobile app. You sign. Six months later, an auditor asks for the receiving record on a purchase order from Q2. Your warehouse lead opens the system and there's nothing there. Someone deleted it. The...
about 1 month ago • 15 min read
We just got back from MRO Americas 2026, and before the week gets pulled into follow-ups, a quick note. First—this one was fun.Not just the show itself, but the people. Sitting down, hearing how teams are actually operating, and putting faces to conversations we’ve had over time. We walked away genuinely appreciative of how open everyone was. Second—it was validating.The more AI came up, the more one thing held true: without the right architecture underneath, it doesn’t deliver what people...
about 1 month ago • 1 min read
TL;DR AI isn’t the missing piece. Architecture is. If your system: doesn’t react in real time relies on people to follow process stores data that can be edited or overwritten …it cannot support real intelligence. That’s why: quotes slow down RFQs get missed certs fall out of sync teams become the system Fix the foundation: event-driven signals enforced workflows immutable, traceable data Then intelligence isn’t something you add. It’s something your system already supports. Think About It...
about 2 months ago • 1 min read
If AI Is Still the Glue, Your System Is Still Broken TL;DR Most of the market is using AI to connect broken systems. That makes things faster, but it doesn’t remove the fragmentation—it just hides it. As long as context has to be passed, interpreted, or rebuilt, friction remains. The real shift isn’t smarter connections. It’s eliminating the need for connection altogether through unified architecture. The Question That Sounds Right — But Isn’t They asked, “how do you put AI in silos?” It’s a...
about 2 months ago • 3 min read
A weekend at the lake 12 MIN READ TL;DR: The End of "Human-Centered" Administrative Friction Aviation brokers are currently capped by a "Typing Speed Ceiling"—a state where growth is physically limited by manual data entry and "shadow workflows." Legacy systems force teams into "Treasure Hunting" for data across fragmented portals, leading to significant revenue leakage and high admin-to-sales ratios. ERP.Aero transforms these friction points into fluidity through AI-powered email parsing,...
about 2 months ago • 5 min read
Some conversations stay with you longer than expected. This was one of them. I recently sat down with Stefan Fletcher from AVSpares, and what started as a simple discussion quickly turned into something deeper—an honest look at what actually works in aviation, and what quietly breaks behind the scenes. Early in the conversation, Stefan said something that set the tone: It’s a process flow. It’s nothing to do with the IT in the end. Did we think about human issues? That line captures a reality...
2 months ago • 1 min read
