A weekend at the lake 12 MIN READ TL;DR: The End of "Human-Centered" Administrative Friction Aviation brokers are currently capped by a "Typing Speed Ceiling"—a state where growth is physically limited by manual data entry and "shadow workflows." Legacy systems force teams into "Treasure Hunting" for data across fragmented portals, leading to significant revenue leakage and high admin-to-sales ratios. ERP.Aero transforms these friction points into fluidity through AI-powered email parsing,...
8 days ago • 5 min read
Some conversations stay with you longer than expected. This was one of them. I recently sat down with Stefan Fletcher from AVSpares, and what started as a simple discussion quickly turned into something deeper—an honest look at what actually works in aviation, and what quietly breaks behind the scenes. Early in the conversation, Stefan said something that set the tone: It’s a process flow. It’s nothing to do with the IT in the end. Did we think about human issues? That line captures a reality...
10 days ago • 1 min read
TL;DR Most systems don’t fail because they stop working. They fail because of everything required to keep them working. The real cost isn’t the system itself, it’s the accumulation of extra tools, manual effort, and hidden risk that builds over time. A few months ago, I wrote about ERP decision gridlock, why companies stay stuck, why decisions tend to sit at the top, and why inefficiencies get tolerated longer than they should be. Since then, I’ve had more conversations. Real ones. The kind...
22 days ago • 3 min read
PB Expo Day One: The Real Conversation Wasn’t Commerce. It Was AI. The Conversation Aviation Can’t Ignore Full article You walk onto the floor, and within the first few minutes you’re already shaking hands with people you haven’t seen in months. Customers, partners, old colleagues, competitors. Aviation is a surprisingly small world, and PB Expo is one of those events where that reality becomes very clear very quickly. Day one was exactly that. Miami Beach Convention Center Panel Great...
about 1 month ago • 4 min read
March 2026 How We Eliminated Manual Data Entry: Inside ERP.Aero’s AI-Driven RFQ Automation The aviation industry moves fast, but procurement often gets bogged down by manual data entry. Every minute your team spends typing out customer RFQs or cross-referencing vendor quotes is a minute lost on actually closing deals. We built ERP.Aero to solve this exact bottleneck. By integrating advanced machine learning and a proprietary mail parsing engine natively into our platform, we’re turning...
about 1 month ago • 3 min read
Hi, We just released a new episode of #SkyboundOps that goes beyond the usual “digital transformation” conversation. In this discussion, we sit down with Monica Badra, a leader who has lived transformation inside major aerospace organizations — not from a slide deck, but from the operational core. From delivering 30+ new products at Bombardier to leading multi-year profitability initiatives inside an MRO environment, this conversation is grounded in execution. We talk about the hard truth...
about 2 months ago • 1 min read
What two MRO polls revealed about repair delays I recently ran two simple LinkedIn polls focused on one question: What actually slows repairs down inside MRO operations? No pitch — just listening to operators across aviation. Story #1 The results were clear. The biggest challenge wasn’t execution, staffing, or even compliance.It was parts sourcing. And when we went deeper, the reasons weren’t vendor-related either. Approvals, inventory visibility, and cert uncertainty all tied almost equally...
about 2 months ago • 1 min read
This conversation stayed with me Hi all, I wanted to personally share this episode with you because it’s one of those conversations that didn’t end when we hit stop. I sat down with Kelly Carlson for #Skybound Ops — founder of Extrinsic Aviation — and what struck me immediately wasn’t a bold claim or a polished narrative. It was how grounded the thinking was. Her path into aviation didn’t start in the obvious places. It started in accounting, operations, systems, and process — the unglamorous...
3 months ago • 1 min read
The Objection Was Never About Price Why discount requests are really tests of risk, credibility, and execution TL;DR Discount requests are rarely about saving money. They’re about testing whether the value, scope, and execution actually hold together under pressure. Cheap upfront pricing doesn’t reduce cost. It relocates it into training gaps, compliance exposure, rework, and future invoices. Strong pricing isn’t stubbornness. It’s ownership of outcomes. There’s a misunderstanding I see over...
3 months ago • 9 min read
