What two MRO polls revealed about repair delays I recently ran two simple LinkedIn polls focused on one question: What actually slows repairs down inside MRO operations? No pitch — just listening to operators across aviation. Story #1 The results were clear. The biggest challenge wasn’t execution, staffing, or even compliance.It was parts sourcing. And when we went deeper, the reasons weren’t vendor-related either. Approvals, inventory visibility, and cert uncertainty all tied almost equally...

This conversation stayed with me Hi all, I wanted to personally share this episode with you because it’s one of those conversations that didn’t end when we hit stop. I sat down with Kelly Carlson for #Skybound Ops — founder of Extrinsic Aviation — and what struck me immediately wasn’t a bold claim or a polished narrative. It was how grounded the thinking was. Her path into aviation didn’t start in the obvious places. It started in accounting, operations, systems, and process — the unglamorous...

The Objection Was Never About Price Why discount requests are really tests of risk, credibility, and execution TL;DR Discount requests are rarely about saving money. They’re about testing whether the value, scope, and execution actually hold together under pressure. Cheap upfront pricing doesn’t reduce cost. It relocates it into training gaps, compliance exposure, rework, and future invoices. Strong pricing isn’t stubbornness. It’s ownership of outcomes. There’s a misunderstanding I see over...