Anthropic Just Said Something Every Aviation Operator Needs to Hear


Anthropic said something in December that most people in aviation missed.

Stop building agents. Build skills instead.

I've been in this industry long enough to know why that matters more here than anywhere else.

We spent years walking into aviation operations where the software had given up trying to match how aviation actually works. Quotes were living in inboxes. Certs were buried in folders no one had touched since 2019. Inventory was tracked in spreadsheets that were already wrong by the time someone opened them. Leadership was flying on last week's numbers.

Nobody was doing it wrong. The systems just weren't built for this. And the gap between what the software could do and what aviation actually required was being filled by people, every day, on every shift, in ways nobody ever wrote down.

Here's what Anthropic's engineers explained at the AI Engineer Code Summit: agents are brilliant but they don't have expertise. They can do remarkable things when you load them up with the right guidance, but they start from zero every time. They don't know your PMA documentation flow. They don't know that your top customer expects a quote in under an hour. They don't know that a missing 8130-3 isn't a footnote, it's a stop.

They put it this way: who do you want doing your taxes? The high IQ genius who derives the tax code from scratch each time, or the experienced tax professional who's done this a thousand times and executes correctly without reinventing the wheel?

You pick the professional. Every time.

That's the entire argument for skills over agents. And in aviation, the stakes for getting it wrong are real, not just operational.

We didn't build ERP.aero to be clever about AI. We built it because the operational foundation had to be right first. Clean data. Live inventory. Compliance baked into the quoting flow, not checked at the end. Certs attached, not chased. That's AIO. Years of that work.

Then, once the foundation held, ELIA had something to work with. Not a general AI pointing at a spreadsheet. A quoting intelligence that already knows what your certs need to look like, which customers need dual release, what an AOG actually costs you by the hour, which vendors will pick up the phone at 2am and which ones won't. That knowledge is in the system. It doesn't have to figure it out every time. It doesn't hallucinate a cert number because it doesn't have to guess.

That's a skill, in Anthropic's exact definition of the word.

The companies that are going to win the next decade in aviation aren't the ones with the most powerful AI sitting on top of a fragmented operation. They're the ones whose AI already knows what it's doing before the RFQ lands.

I wrote up the full breakdown of what Anthropic said, why it matters in aviation specifically, and what it looks like when you actually build this way instead of just talking about it.

I'm Ralph and my company, ERP.aero, is an aviation built ERP for aerospace suppliers, MRO organizations, and aviation parts distributors. It connects quoting, sourcing, inventory, compliance, repairs, logistics, and financial management into one operational system built for the speed and regulatory demands of aviation.

Learn more at erp.aero or here.

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Ralph Merhi, CEO @ERP.ero

Practical insights for aviation suppliers, distributors, brokers, and manufacturers who refuse to settle for inefficiency. I believe in cutting through the noise—delivering real strategies to make things better. No fluff, no wasted time—just the knowledge, both business and personal, and tools to help you succeed. If you want my newsletter, drop your email below 👇 or feel free to look as much as you want.

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