There's a moment every aviation operator knows. You're sitting through a software demo. The UI is clean, the workflow makes sense, and the sales rep is saying all the right things: "fully paperless," "end-to-end traceability," "built for Part 145." There's a dashboard. There are charts. There's a mobile app. You sign. Six months later, an auditor asks for the receiving record on a purchase order from Q2. Your warehouse lead opens the system and there's nothing there. Someone deleted it. The...
23 days ago • 15 min read
We just got back from MRO Americas 2026, and before the week gets pulled into follow-ups, a quick note. First—this one was fun.Not just the show itself, but the people. Sitting down, hearing how teams are actually operating, and putting faces to conversations we’ve had over time. We walked away genuinely appreciative of how open everyone was. Second—it was validating.The more AI came up, the more one thing held true: without the right architecture underneath, it doesn’t deliver what people...
about 1 month ago • 1 min read
TL;DR AI isn’t the missing piece. Architecture is. If your system: doesn’t react in real time relies on people to follow process stores data that can be edited or overwritten …it cannot support real intelligence. That’s why: quotes slow down RFQs get missed certs fall out of sync teams become the system Fix the foundation: event-driven signals enforced workflows immutable, traceable data Then intelligence isn’t something you add. It’s something your system already supports. Think About It...
about 1 month ago • 1 min read
If AI Is Still the Glue, Your System Is Still Broken TL;DR Most of the market is using AI to connect broken systems. That makes things faster, but it doesn’t remove the fragmentation—it just hides it. As long as context has to be passed, interpreted, or rebuilt, friction remains. The real shift isn’t smarter connections. It’s eliminating the need for connection altogether through unified architecture. The Question That Sounds Right — But Isn’t They asked, “how do you put AI in silos?” It’s a...
about 1 month ago • 3 min read
A weekend at the lake 12 MIN READ TL;DR: The End of "Human-Centered" Administrative Friction Aviation brokers are currently capped by a "Typing Speed Ceiling"—a state where growth is physically limited by manual data entry and "shadow workflows." Legacy systems force teams into "Treasure Hunting" for data across fragmented portals, leading to significant revenue leakage and high admin-to-sales ratios. ERP.Aero transforms these friction points into fluidity through AI-powered email parsing,...
about 2 months ago • 5 min read
Some conversations stay with you longer than expected. This was one of them. I recently sat down with Stefan Fletcher from AVSpares, and what started as a simple discussion quickly turned into something deeper—an honest look at what actually works in aviation, and what quietly breaks behind the scenes. Early in the conversation, Stefan said something that set the tone: It’s a process flow. It’s nothing to do with the IT in the end. Did we think about human issues? That line captures a reality...
about 2 months ago • 1 min read
TL;DR Most systems don’t fail because they stop working. They fail because of everything required to keep them working. The real cost isn’t the system itself, it’s the accumulation of extra tools, manual effort, and hidden risk that builds over time. A few months ago, I wrote about ERP decision gridlock, why companies stay stuck, why decisions tend to sit at the top, and why inefficiencies get tolerated longer than they should be. Since then, I’ve had more conversations. Real ones. The kind...
2 months ago • 3 min read
PB Expo Day One: The Real Conversation Wasn’t Commerce. It Was AI. The Conversation Aviation Can’t Ignore Full article You walk onto the floor, and within the first few minutes you’re already shaking hands with people you haven’t seen in months. Customers, partners, old colleagues, competitors. Aviation is a surprisingly small world, and PB Expo is one of those events where that reality becomes very clear very quickly. Day one was exactly that. Miami Beach Convention Center Panel Great...
3 months ago • 4 min read
March 2026 How We Eliminated Manual Data Entry: Inside ERP.Aero’s AI-Driven RFQ Automation The aviation industry moves fast, but procurement often gets bogged down by manual data entry. Every minute your team spends typing out customer RFQs or cross-referencing vendor quotes is a minute lost on actually closing deals. We built ERP.Aero to solve this exact bottleneck. By integrating advanced machine learning and a proprietary mail parsing engine natively into our platform, we’re turning...
3 months ago • 3 min read
