The Knowledge Gap Aviation Hasn’t Solved Yet In aviation sales, new hires usually ramp through a combination of SOP training, product and market education, system training, and shadowing experienced reps. They learn how the company handles RFQs, sourcing, quoting, customer approvals, margins, traceability, documentation, exchanges, repairs, and order handoffs. They are shown the ERP, taught where to look for inventory and pricing history, introduced to key customers and vendors, and given...
about 21 hours ago • 9 min read
John Never Met Robert. They Described the Same Broken System Anyway. TL;DR: Identities are anonymized, the stories? 100% real. John (Company A) and Robert (Company B). Two operators at two unrelated companies independently disclosed the same 13 manual workarounds. The costliest three are repair intake, BOM building, and sourcing/buying parts off the work order - each running minutes-to-hours per unit today. ERP.aero's rapid intake, digital BOM, and buy-directly-from-the-work-order collapse...
6 days ago • 8 min read
AI Isn't Underperforming. It's Exposing What Was Always There. A Post I Read Recently, and Why It Wouldn't Leave Me Alone I read a post a while back that opened with an ERP story. The author had been part of an implementation that had to be relaunched almost exactly one year after go-live. Not optimized, not tweaked, relaunched. As they told it, the software wasn't the problem. They were. Over time their team had piled up workarounds, exceptions, local optimizations, and disconnected...
9 days ago • 9 min read
Stop Buying the Best Parts. Start Buying the Best Car. TL:DR Think about the big picture first. You Could Do It, Technically. Buy the best engine from one shop. The best tires from another. Best rims, best windshield, best door, best seat, best steering wheel - each one sourced from whoever happens to be #1 on that particular list this year. Now bolt it all together and drive it. Nobody would get in that car. Not because any single part is bad, every part is, by definition, the best...
16 days ago • 4 min read
It's the End of Software That Cannot Adapt Long Live SaaS TL:DR A thoughtful post from Maddison Gay on August 6, 2026 helped spark this idea: AI agents won’t destroy software, but they will expose software that can’t adapt. AI agents won’t eliminate operational software. They’ll reveal which systems were built to support change and which were built to resist it. For the aviation aftermarket, that difference may determine which companies turn AI into real capacity and which remain trapped...
20 days ago • 10 min read
Your Best People Should Not Be the Only Ones Who Know What to Do Next TL:DR The video below tells the entire story! Every business has a small group of people who seem to understand what is happening before everyone else. They know which customer is serious, which quote deserves attention, which supplier can be trusted, which price is too low and which opportunity is likely to become an order. They aren't working from instinct alone. They're drawing from years of transactions, customer...
23 days ago • 6 min read
Intelligence and On Demand An RFQ Should Give You More Than a Part Number and Quantity We’ve been talking about how ERP.Aero customers answer RFQs faster and more efficiently. The reason isn’t simply automation. It’s that the salesperson starts with substantially more information and spends far less time searching for it. Every RFQ through ERP.Aero can immediately show the sender’s: Rating, status, type, and preferred status Sales and delivery terms Memberships Credit limit and remaining...
29 days ago • 3 min read
Thursday I watch a lot of golf, and there's something the players who win majors have in common. They almost never lead after the first round. Go back and check it. Tiger, in his prime, was rarely the guy on top of the leaderboard Thursday night. Rory's the same way. Scheffler too. The names at the top after eighteen holes are usually not the names holding the trophy on Sunday. That's not an accident. The best players aren't trying to win the tournament on Thursday. They're trying to still be...
about 1 month ago • 6 min read
For decades, quality management in aviation parts distribution has meant the same thing: three-ring binders full of inspection forms, a filing cabinet of supplier surveys, a spreadsheet tracking corrective actions, and a mad scramble every time an auditor is due on-site. That approach worked, more or less, when the FAA first opened the door to voluntary industry accreditation in the 1990s. It works much less well today, when a single distributor might be managing hundreds of suppliers,...
about 1 month ago • 5 min read